Billing & Disputes

Last Updated: September 30, 2026

Identify a charge from an Appranch Studio product and find the right place to resolve it.

How Charges Appear

Charges from Appranch Studio products appear on your bank or card statement as:

APPRANCHSTUDIO.COM

The product currently billing under this name is DualWeave.ai: Weave Plus and Weave Pro subscriptions (monthly or annual) and one-time credit top-ups.

Note: Some banks shorten the name, change its capitalization, or add a prefix such as the payment processor's name.

Products That Do Not Bill

Terra Incognita Studio is in development and does not charge anyone, so no charge on your statement comes from it.

Refunds, Cancellation, and Plans

Each product's own terms of service set its plans, cancellation rules, and refund policy. This page does not change them.

  • DualWeave.ai: see Section 7, "Subscriptions, Payments, and Refunds," of the DualWeave Terms of Service. You can cancel anytime in DualWeave under Settings → Subscription.

Don't Recognize a Charge? Contact Us First

Email billing@appranchstudio.com with the date, amount, and the name shown on your statement. We usually reply within one business day.

We can usually identify a charge and fix a billing error much faster than a bank dispute, which can take weeks.

Receipts

Request a receipt anytime at billing@appranchstudio.com.

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